1. Reeboot the remote machine
![Anydesk Anydesk](/uploads/1/3/7/4/137466347/242263071.jpg)
Discover AnyDesk, the secure & intuitive remote desktop software, and take advantage of the application's innovative features! Screen Privacy is an option to secure or conceal the content of a session by disabling the monitor. The screen privacy feature is available for Windows 8/10, macOS and Linux. Privacy mode during a session.
Most of the time, a remote computer will function completely fine without a reboot, but in case you’re managing a session where the remote host machine requires a reboot and you reboot through the standard method, you won’t be able to resume the session without user interaction. Thankfully, with AnyDesk you will able to reboot the machine remotely (the Remote Reboot button must be clicked). To find that button, select „Actions“ (the menu with the flash symbol) and then „Restart remote machine“.
2. Optimize your screen
Especially if you’re working on a remote PC for hours, you might want to adjust the view to fit your needs. With AnyDesk, various visual settings can be adjusted to bring in the feel of actually using your local computer instead of a remote one. In the „Display“ settings you can set the defaults and you will be presented with several options:
- Original size: ensures that the transmission window has the same resolution as the remote computer’s desktop. The transmission window may, however, be bigger than the AnyDesk window. In this case, the view will scroll automatically with the mouse movement.
- Optimize monitor usage (stretch): ensures that the transmission window adapts to your local AnyDesk window or (if in fullscreen) monitor. This will stretch the image if your monitor’s resolution is larger than that of the remote computer.
- Optimize display (shrink): this allows AnyDesk to automatically adjust the size to fit your local monitor if it is too small. But it will not stretch the image, if your monitor is larger.
- Start new sessions in fullscreen mode: your entire monitor will be automatically filled with the image of the remote desk during a session. This is extremely helpful, if you intend to use the remote computer only without switching between applications on your local PC and the remote destop.
3. Show remote cursor
When we work with someone on his remote computer we won´t be able to know what the other user is trying to show as his mouse pointer is not visible by default. So to see the remote cursor you need to manually enable it. After you connect to the remote computer click on the „Display“ menu (with the screen icon) and at „Visual Helpers“ select „Show remote cursor“. Now, not only your desktop’s cursor is visible but also that of the remote desktop. This allows the remote user to point at certain elements on the screen.
4. Switch sides
In a regular remote support session, you will connect with your client (host computer) to view his desktop. But in case you would like to show or present something to your client without having to close and open a new session the other way around, you can select „Switch sides“ from the “Actions” menu, allowing your partner to view and control your desktop.
5. Unattended access
Setting up unattended access on a customer´s computer allows you to access their computer when the customer is not sitting in front of it, enabling you to provide unattended technical support at any time. Or if you wish to access your work computer from your laptop at home, this feature makes it possible. All you need to do is set a password in the “Security” tab of your work computer’s AnyDesk settings.
AnyDesk is super easy to use, but with the above tips, you should be able to really take advantage of its power – and make it feel like your remote computer is right in front of you!
black screen private privacy block secure keep secret sensitive
See also: Local Permissions
Privacy enabled
Screen Privacy is an option to secure or conceal the content of a session by disabling the monitor.
The screen privacy feature is available for Windows 8/10, macOS and Linux.Privacy mode during a session disables the monitor on the remote side.The screen contents are hidden for anyone with physical access to the remote device.
Input and sound from the remote side is also blocked during privacy mode until either the session ends or privacy is disabled.
The screen privacy feature is available for Windows 8/10, macOS and Linux.Privacy mode during a session disables the monitor on the remote side.The screen contents are hidden for anyone with physical access to the remote device.
Input and sound from the remote side is also blocked during privacy mode until either the session ends or privacy is disabled.
Function
The state of the privacy mode is displayed in the address field.
(Indicated by a crossed eye in the monitor).
(Indicated by a crossed eye in the monitor).
Privacy Mode hides the screen contents and blocks user input at the remote machine.
It only disables the remote display(s), and doesn’t hide any data or actions.
Once activated Screen Privacy is stored per ID and is persistent across sessions.
See Settings
It only disables the remote display(s), and doesn’t hide any data or actions.
Once activated Screen Privacy is stored per ID and is persistent across sessions.
See Settings
![Anydesk Without Monitor Anydesk Without Monitor](/uploads/1/3/7/4/137466347/658161647.jpg)
Capability
A request to enter Privacy Mode, requested explicitly (from the menu) or automatically.
May be rejected at the backend for various reasons:
May be rejected at the backend for various reasons:
Anydesk Without Monitors
- The backend client is not installed.
- The backend client does not allow using Privacy Mode.
- The backend client does not support Privacy Mode (Windows 7 or outdated client version).
- The backend client is not able to enter Privacy Mode due to missing privileges required by the operating system.
- The backend client is not able to enter Privacy Mode due to missing hardware support.
- The backend client has the same ID as the frontend client.
Multiple sessions
In case multiple users are connected to the same client and at least two of them request Privacy Mode:
- Privacy Mode is entered on first request (if possible),
- Privacy Mode should be left either in case
Anydesk No Image Without Monitor
- a. the last user that requested Privacy Mode requested to leave it.
- b. the last user that requested Privacy Mode closed the corresponding session.
Exceptions
Can Anydesk Be Used Without Internet
Under certain circumstances, Privacy Mode may not work (or stops working) due to OS security architecture.
Thus, either input may not be blocked, or the screen contents are not hidden, or both:
Thus, either input may not be blocked, or the screen contents are not hidden, or both:
- During UAC dialog
- After sending Ctrl+Alt+Del
- After logout
- During user switch
- After the desktop has been locked
Note: Leaving those screens is supposed to restore Privacy Mode, thus the remote screen is hidden again and the remote user's input be blocked.
Known Issues
Anydesk Without Monitoring
On Windows 8 and 10 Privacy Mode will be left in case the frontend user switches to a monitor with rotated screen.
It is restored, when switching to a non-rotated monitor (even the contents of the rotated screen are hidden).
It is restored, when switching to a non-rotated monitor (even the contents of the rotated screen are hidden).